Spanish Bilingual Customer Service Representative Job at Smile America Partners, Phoenix, AZ

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  • Smile America Partners
  • Phoenix, AZ

Job Description

Job Description

Job Description

Why You’ll Love This Role

We’re seeking energetic, bilingual Spanish/English Customer Service Representatives for our North Phoenix call center. You’ll help families access our in-school dental program, ensuring kids get vital care. This role offers paid training, no cold calling, and a supportive team—perfect for self-motivated individuals!

What You’ll Do

  • Handle inbound and outbound calls to assist families with questions and account needs.
  • Enroll children in our in-school dental program, making dental care accessible.
  • Perform data entry in our systems to maintain accurate records.
  • Verify insurance and process payments to support seamless service delivery.
  • Contact guardians to resolve account issues, ensuring students receive care.
  • Deliver exceptional customer service in both English and Spanish to support diverse communities.

What We’re Looking For

  • Bilingual fluency in Spanish and English.
  • High School Diploma or GED.
  • Basic computer skills.
  • Strong customer service skills with a friendly, professional demeanor.
  • No prior call center experience required – we’ll train you!

Job Tags

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