ECommerce Manager Job at Superior Grocers, Santa Fe Springs, CA

UWxHdytwYndUZWZicnFMN1E0WUVYRVNX
  • Superior Grocers
  • Santa Fe Springs, CA

Job Description

ECommerce Manager

The E-Commerce Manager is responsible for developing, implementing, and managing the company's online sales strategy to drive revenue growth, enhance user experience, and optimize digital performance. This role oversees all aspects of e-commerce operations, including website management, analytics, logistics coordination, "dark" store management, and cross-functional team leadership.

Roles & Responsibilities:

  • Strategic Leadership and Management
    • Develop and execute the overall e-commerce strategy aligned with company goals.
    • Identify new online business opportunities and revenue channels.
    • Forecast sales, monitor KPIs, and adjust tactics to meet or exceed targets.
  • Website & Platform Management
    • Oversee the user experience, functionality, and performance of the e-commerce websites.
    • Ensure optimal product presentation, pricing, inventory accuracy, and content.
    • Manage relationships with platform vendors (e.g., InstaCart, UberEats, Door Dash).
  • Digital Marketing & Customer Acquisition
    • Lead paid media, SEO, SEM, email marketing, affiliate, and influencer campaigns to drive traffic and conversion.
    • Work with marketing and creative teams to ensure consistent brand messaging and storytelling.
  • Data & Performance Analysis
    • Monitor and report on KPIs such as conversion rate, AOV, customer acquisition cost (CAC), and ROI.
    • Leverage analytics tools to make informed decisions and optimize the user journey.
  • Team Management & Collaboration
    • Collaborate closely with product, marketing, logistics, and IT departments.
    • Ensure seamless integration between the e-commerce platform and inventory, order management, and shipping systems.
    • Monitor customer satisfaction and resolve any operational issues affecting the online shopping experience.

Job Requirements:

Education:

  • Bachelor's degree in Business preferred in Marketing, Digital Media, or a related experience.

Experience:

  • 3+ years of experience in e-commerce, digital marketing, or related roles.
  • Successful administrative experience supporting a senior-level management position is preferred.
  • Experience and/or knowledge in the grocery industry is helpful.

Knowledge:

  • Deep understanding of e-commerce platforms and digital marketing channels.
  • Strong analytical, project management, and leadership skills.
  • Experience in omnichannel or direct-to-consumer (DTC) strategies.
  • Passion for innovation, digital trends, and customer-centric thinking.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Must possess excellent written and verbal communication skills.

Skills and Abilities:

  • Ability to demonstrate leadership, exhibiting confidence, professionalism, poise, and maturity. Team player with strong work ethic; able to work with variety of personality types. Be able to follow oral and written instructions in a timely, accurate, and efficient manner with excellent attention to detail and follow-up. A quick learner with the aptitude to adapt to constantly changing priorities. Capability to work under pressure in a fast-paced work environment. Exceptional multi-tasking, prioritizing, and organization skills are essential to being a successful candidate for this position.

Salary: $90K to $120K annually

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Similar Jobs

OWM Integrative Wellness

Medical Receptionist Job at OWM Integrative Wellness

 ...Job Description Job Description Medical Receptionist OWM Integrative Wellness (Buffalo, NY)$24$30/hour (based on experience) OWM Integrative Wellness is a nationally recognized center for advanced integrative and regenerative medicine. Our mission is to help... 

Soliant

New York School-Based Physical Therapist (PT) Now Hiring Job at Soliant

 ...School-Based Physical Therapist (PT) Now Hiring Are you a skilled and compassionate Physical Therapist looking to make a meaningful impact in the lives of students? We are seeking a dedicated school-based PT to join a supportive educational team and help students... 

Jamail & Smith Construction, LP

Contracts & Project Coordinator Job at Jamail & Smith Construction, LP

 ...construction industrybuilt on a legacy of delivering more than 7,900 projects since 1982. Our team is trusted by over 80 public entities...  ...across our projects. From assisting with contracts to coordinating subcontractor documentation and maintaining accurate records,... 

The MetroHealth System (Cleveland, OH)

Physician-Hospital Medicine Nocturnist (Cleveland) Job at The MetroHealth System (Cleveland, OH)

 ...Join to apply for the Physician-Hospital Medicine Nocturnist role at The MetroHealth System (Cleveland, OH)1 week ago Be among the...  ...Medicine (OD) - Locum or Permanent Contracts Remote Telemedicine Physician Men's Hormone Specialist (MD/DO) Cleveland, OH $3... 

TEAM TUTOR

Wilson Reading or Orton Gillingham In-person Tutor Job at TEAM TUTOR

 ...Delaware Valley, since 2005. We specialize in one-on-one & small-group tutoring, test prep and enrichment programs. Our in-home and on-line based programs offer personalized programs to fit the needs of all learners. All of our tutors are certified educators. Our tutors...